Buffalo NY, October 6, 2025

Delaware North has announced the appointment of a new Chief Operating Officer, replacing longtime executive Latimer. This leadership change comes as the hospitality company aims to enhance efficiency and service delivery at its venues, particularly in response to global demand for event services. The company, known for managing concessions at major sports venues, is expected to roll out innovative food and beverage offerings, which could positively impact local sports and entertainment in Buffalo.

Delaware North Names New COO Amid Leadership Transition

Buffalo, NY – Delaware North, the prominent Buffalo-based hospitality and entertainment company, has appointed a new Chief Operating Officer (COO) following the departure of longtime executive Latimer. This leadership change comes at a time of increasing demand for event services worldwide, with the company focusing on streamlining operations to meet growing needs.

The announcement highlights Delaware North’s commitment to efficiency and innovation, particularly in managing concessions at major sports venues. As a key player in the hospitality sector, the company oversees food and beverage services at stadiums and arenas globally, including Highmark Stadium, the home of the Buffalo Bills. Analysts expect the new COO to drive enhancements in these areas, potentially improving service delivery and customer experiences during events.

Delaware North, founded in Buffalo in 1915, has built a reputation for handling large-scale concessions and hospitality operations. The company’s portfolio includes services at iconic locations such as Wembley Stadium in London and the Kennedy Space Center in Florida. With the recent transition, the focus is on supporting expansion into emerging markets while maintaining high standards at existing venues.

Impact on Local Sports and Entertainment

The leadership shift is anticipated to bring fresh strategies to Delaware North’s operations at Highmark Stadium, where the company manages concessions for Buffalo Bills games and other events. This could lead to innovative food and beverage offerings, such as locally sourced menus or technology-driven ordering systems, to enhance fan engagement. As Buffalo continues to position itself as a center for sports and entertainment, Delaware North’s role remains pivotal, contributing to the local economy through job creation and tourism.

Industry experts predict that the new COO’s experience will help optimize supply chain processes and reduce operational costs, allowing Delaware North to invest more in service quality. This move aligns with broader trends in the hospitality industry, where companies are adapting to post-pandemic demands for safer, more efficient event management.

Background on Delaware North’s Growth

Over the decades, Delaware North has expanded from its Buffalo roots into a global enterprise. The company now employs thousands and generates significant revenue from its diverse operations, including gaming, parks, and resorts. The departure of Latimer, who served in a senior role for many years, marks the end of an era, but the swift appointment of a successor signals stability and forward momentum.

Buffalo’s business landscape benefits from such companies, as they foster innovation and economic development. Delaware North’s initiatives often involve partnerships with local vendors and community programs, reinforcing the city’s status as a hub for hospitality businesses. As the company navigates this transition, it aims to capitalize on the rising popularity of live events and sports tourism.

The hospitality giant’s ability to adapt to market changes will be crucial. With increasing competition in event services, the new leadership is expected to prioritize sustainability efforts, such as reducing waste in concessions and adopting eco-friendly practices. These steps could further solidify Delaware North’s position in the industry while supporting Buffalo’s environmental goals.

Broader Implications for the Industry

On a larger scale, this change reflects ongoing evolutions in the global hospitality sector. Companies like Delaware North are under pressure to innovate amid economic uncertainties and shifting consumer preferences. The emphasis on operational streamlining could set a precedent for similar firms, potentially influencing how concessions are managed at other NFL stadiums and international venues.

For Buffalo, the development underscores the city’s growing influence in the business world. As Delaware North pushes into new markets, it brings attention to Western New York’s talent pool and infrastructure. The transition also highlights the importance of experienced leadership in maintaining a company’s competitive edge.

In summary, Delaware North’s appointment of a new COO positions the company for continued success. By focusing on efficiency and innovation, it not only addresses immediate operational needs but also supports long-term growth. As events resume and expand worldwide, Delaware North’s contributions to sports and entertainment will remain essential, benefiting both its global operations and the Buffalo community.

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Author: HERE BUFFALO